Effective Date: 23.9.2025
At PCR Plumbers Ltd, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website.
1. Information We Collect
- Personal Data:When you contact us via our website, fill out forms, or request a service, we may collect your name, email address, phone number, and postcode.
- Usage Data:We automatically collect information about your device, IP address, browser type, pages visited, and browsing behaviour to improve our site.
- Cookies:We use cookies to enhance your browsing experience and analyse site traffic. You can adjust your cookie preferences in your browser settings.
2. How We Use Your Data
- To respond to your inquiries and provide quotes or services.
- To improve our website, services, and customer experience.
- To send you updates, marketing emails (if you opt-in), or exclusive offers.
- To comply with legal obligations and prevent fraud or abuse.
3. How We Protect Your Data
- We implement security measures such as encryption, secure servers, and access controls to protect your data.
- We do not share your personal information with third parties except to service providers (e.g., payment processors, email services) or as required by law.
4. Your Rights
- You have the right to access, update, or delete your personal data.
- You can opt out of marketing communications at any time using the unsubscribe link.
- To exercise your rights or request data removal, contact us at support@pcrplumbers.com.
5. Data Retention
- We retain your personal data only as long as necessary to fulfil the purposes outlined, or as required by law.
- Once the data is no longer needed, it is securely deleted.
6. Changes to This Policy
- We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
7. Contact Us
If you have questions about this policy or how your data is handled, please contact us at:
PCR Plumbers Ltd
Email: support@pcrplumbers.com
Phone: 0330 043 5484
